UAE Doing Business > Negotiating
  • If you change the lead negotiator, negotiations will start over.
  • The highest-ranking person, usually the owner whom you may never meet, makes decisions.
  • Decisions are reached slowly.
  • Emiratis are tough negotiators.
  • High-pressure sales tactics are counter-productive.
  • Repeating your main points indicates you are telling the truth.
  • Emiratis may repeatedly ask the same question to see if your response is consistent.
  • You may need to compromise on a point if someone's dignity is at stake.
  • There is a tendency to avoid giving bad news and to give flowery acceptances, which may only mean "perhaps".
  • In Abu Dhabi, all bids must be in English.
  • Proposals and contracts should be kept simple.