United Kingdom Doing Business > Business Meetings
  • Meetings are generally structured although not excessively formal. They generally begin and end with a small amount of social conversation.
  • Agendas are commonly used and are generally provided in advance. Items are followed in order and there is little deviation from the agreed-upon topics.
  • In older, more established British companies or those that were privatized, decisions are reached at the more senior levels. In newer companies or those in the technology or financial fields, decisions may be reached at various levels within the organization.
  • The British are somewhat guarded and maintain a professional demeanour during meetings. They may observe your behaviour carefully, even when they appear to be doing something else.
  • For extremely formal meetings there may be a secretary appointed who is authorized to take minutes. Nonetheless, it is a good idea to follow-up with a letter of your own confirming what was agreed and the next steps.
  • Britons have a democratic attitude that affords everyone the opportunity to state their case without interruption.
  • If there is a set ending time for a meeting, it will end at that time.